‘It’s like luxury again, Wayne was very kind, calm and helpful. It really helps having a thoughtful and considerate engineer in the house’
Lovely lady for whom we got her heating working again, October 2018
BSW provided a very good service. (Andy) supervisor was very helpful and went above and beyond to ensure I was happy with the works carried out. Very professional and did an amazing job. I would highly recommend BSW.
Happy Customer who had a complete bathroom and kitchen install in Lancing, September 2018
Since a week ago this past monday we have had various gentlemen in to refurbish our kitchen, not only am I Absolutely over the moon with my new kitchen, but also the various gentlemen that have been in.
They have all been polite, tidy, kind and been brilliant at there particular job.
Happy Customer , September 2018
As you are aware, the work was undertaken at my Flat at quite short notice. Luke did a great job with the minimum disruption, which is not easy. He also left the minimum mess
In all honestly I think your company have done a brilliant job and are always pleasant and polite.
People are quick enough to moan but we should also take the time to recognise the challenges of undertaking the changeover.
Happy Customer in Horsham, March 2018
Ability to replace broken system next week at a fair price with clear sales process. Excellent install and engineering team.
Happy Customer in North Chailey, February 2018
“I’ve known the company over 10yrs and always been very satisfied. I cannot fault the efficiency & kindness of everyone involved”
Happy Customer in Lindfield. July 2017
The workmen and women have been chatty and cheerful and the Site Manager has been at the end of the phone if we needed him. 10/10
Residential Development Refurbishment Customer, June 2017
The quality of work and after-care service was fantastic. Job well done!
Happy Customer in Horsham. June 2017 (Testimonial via Checkatrade)
I picked BSW after a personal recommendation, competitive price and excellent customer service during quotation
Happy Customer in Horsham. June 2017
Well known, local, reputable company. Overall really pleased.
Mr Alderson, Haywards Heath. March 2017
Prompt response to initial enquiry. Local company and 24 hour help if needed. Initial sales process the day after the initial contact – very prompt! Fast installation date.
C. Whitehorn, Lindfield. February 2017
Cannot praise the work or engineers enough. Work was done with as minimal disruption as possible. Been a pleasure to deal with a company where all employees have been great. Thank you BSW.
Very happy with the service we received. Kevin who fitted the boiler was excellent and the after care and examination from Ron was very helpful, all in all a very pleasant experience. Thank you BSW, 1st Class Work.
The professional way you carry out your business and your competitive pricing. I would and have recommended you to friends.
Ms Morh, Worthing. December 2016
Most competitive quote that met our requirements and the most knowledgeable salesman. Installers had many problems that they had to overcome as it is an old house so it took longer than expected but they ploughed on until early evening to complete the job.
Ms Tucker, West Hoathly. December 2016
Reason for use: Local firm, used previously and good price
Mr Dyke, Bexhill-on-Sea. December 2016
Wanted a professional, established company and reviews were good on Checkatrade.
Mr Connor, Wivelsfield Green. December 2016
They LOVE their new kitchen!
I have been meaning to email you but things are hectic as you can imagine!
We have a new kitchen… and we LOVE it! I cannot express how wonderfully straight forward the works were. Great team–’they done good’…
…Thank you also for the new bits in the shower room, new door in kitchen and flooring in the back room. It gave us the push for a massive declutter!!
Thank you for being supportive regarding the long (but worth it) wait.
Ms D Bug, Worthing. January 2017
A satisfied customer with a new gas heating system
I would like to thank you for the lovely neat job that your team did putting my gas heating in. I am really pleased with what has been done and especially the very neat and clever way the carpenter Russell has boxed the ugly pipes in, I am delighted with the end result. Thank you.
Mrs M Goode. May 2016
Happy customers from Hurst Green
‘A big thank you to all the trades that worked on our bathroom. You have all done an excellent job and have been very polite and tidy. Thank you’.
Mr & Mrs Morris of Hurst Green.
A glowing review from a very satisfied customer in East Sussex
To whom it may concern.
I have lived in my 3 bedroom house for 24 years with just 3 night storage heaters to heat the whole house and an immersion heater to heat my water.
This was very expensive and my house was cold, damp and grew green mould everywhere. It did not smell very nice but this was all I was used to.
Then BSW Building services (hereinafter referred to as “BSW”) installed a new Mitsubishi Ecodan Central Heating System. I now have a radiator in every room and the result is amazing.
After only a month the house is warm, no damp or mould. The system also heats my hot water and I now have hot water all the time. My house does not smell of damp anymore.
The men from BSW were fantastic. Very polite and cleaned up after themselves every day. The whole process was explained in a way that was easily understood. Carl did a fantastic job of all the pipework. Dave showed me how to use the control panel. The Carpenter (sorry cannot remember his name) did a brilliant job of boxing in all the pipework.
Everyone from BSW have been a credit to the Firm. I cannot remember all their names but I cannot fault them in anyway. They were all fantastic and efficient.
Before the new heating system had been installed I had to buy 2 Karcher window vacs, every day at least 2 or 3 times I had to hoover (suck) all the water off all the windows in the house. That was a miserable and time consuming job. I am pleased to say that they are now redundant!!
BSW have transformed my house. They have now put up solar PVT panels on the roof (8 in total) which again was expertly done. So now I will get free electricity and hot water too. Amazing. This was also thoroughly explained to me.
I am part of a voluntary study group for the NEA Charity who party funded my installation and have to read special meters which the Charity had BSW put in for them. I can now read the meters clearly and can easily see that I am using such a small amount of electricity compared to “the bad old days”. Amazing.
I highly recommend the new air source heat pump system and solar panels. More importantly I highly recommend BSW. A very efficient, knowledgeable, polite and tidy Firm.
From a very satisfied customer.
Mrs Dale, Iden, Near Rye.
Happy customers with new renewable energy solutions
Our new Solar PVT and air source heat pump heating system is fantastic!
I can’t tell you what a difference it has made to us already in energy cost, not to mention that now we can adjust our heating at the touch of a button.
All of the staff from BSW have gone out of their way to provide us with a polite, efficient and fast service throughout the entire installation.
All of the respective tradesmen were a joy to have around, never left a mess behind them and did a first class job, the result of which is just superb! Couldn’t ask for better. They even went to the trouble of moving some scaffold boards at the end of each day just so that we could use our satellite dish, who else would have gone to that bother?
We would recommend BSW Heating – a great company providing a superb job.
Mr Leslie and Mrs Linda Isted
“After having economy 7 in my house, and only being able to afford to have 1 storage heater working, what a massive change having the new system installed has been.
Due to the new air source heat pump and solar PVT installation, the whole house is now warm, the water hot and plentiful and the savings so far on the electricity have been
awesome, down from an average £30.00 a week to about £20.00 a week. If anybody doubted this system, they seriously need to think again, I would certainly recommend it.
As for the installation and the guys who installed it all, I cannot praise them highly enough, very polite, very helpful and always tidied up after anything they done.”
Mr Palmer, Iden, East Sussex
“Every person that we dealt with, from office staff to tradesmen, were fantastic. We have no complaints whatsoever and would highly recommend BSW. 10/10.”
Mrs Seymore of Newhaven.
“Can I also say, it’s been a pleasure talking to you on occasion and thank you for all your help and after sale service provided on behalf of BSW, much appreciated.”
Mr Jordan, Crawley, New Boiler & System Update.
We have just had a new bathroom upgrade done by BSW and their tradesmen.
We would just like to place on record that we found that all your tadesmen and sub contractors without exception, were professional, polite, courteous, extremely tidy and above all very understanding about any concerns we had regarding what was about to happen.
The disruption to our normal way of life was kept to a minimum. The rubbish (ie the old fittings etc) was cleared from the property on a daily basis. When they finished their days work you would hardly know they had been here other than the fact that new fittings were in place in the bathroom.
We can only congratulate BSW for the way everyone has engaged with us and left us with a sparking new bathroom.
To the tradesmen we say thank you for a good job well done. Keep up the good work.
The service, communication and professional advice given by BSW has been excellent.
From the initial consultation at our home through to the follow up visit after installation for instruction on how to use our new system, we were consulted and kept informed throughout the ordering and installation process.
David was professional and responsive from the point of initial contact and he advised clearly how the air source heat pump system works and what we needed to fit our heating and hot water needs.David the plumber who did the work was conscientious and considerate and also tried to work around our family routine with two young children as much as possible.
We are very pleased with the system and the overall sales and installation care from BSW and wholeheartedly recommend them.
I thought I needed to message you, as I’ve had one of your installers install a new heating system and I want you to know how pleased I am with Luke Brett, who has done the installation 100% professionally and was a pleasure to meet as one of your workers. I was worried about having workmen here all week, but once Luke arrived he was very easy to get on with and very professional with his work. I hope as a company you are proud that he is one of your employees.
Again I thank you for using top quality installers such as Luke Brett.
I approached BSW as one of three potential installers of a new wood pellet boiler to replace the oil boiler we had previously. James from the company paid us a visit and I was struck by the fact that he was quite happy to work with a variety of biomass boiler manufacturers – I had found other installers pushed one make over the others.James produced a heat loss calculation and following much discussion of different options, recommended the size of boiler we needed. This was to be sited in the garage together with a large pellet hopper, with hot water running to a heat exchanger in the house, which allowed us to retain the vented heating system exactly as before.The actual installation of the Grant boiler, hopper etc was completed by Steve from BSW; once again there was plenty of dialogue and I felt we were in safe, professional hands. Six months on and I am really pleased with the system; it has been 100% reliable and aside from needing the ash tray emptying once, has demanded no attention from me.I must say that James and Steve are a huge credit to BSW; I am very grateful to them for their honest professionalism.
Air Source Heat Pump installation in Newick.
‘We have been very impressed by the knowledge, support & professionalism BSW have shown from the initial enquiry we made right through to installation of our central heating system. We really appreciated their time & patience they showed us throughout the process. The air source heat pump was an ideal alternative to gas & oil central heating. Knowing it has less environmental impact & with great cost saving is very reassuring. We would not hesitate to recommend BSW or the air source heat pump central heating system. Thank you so much!
Kate & Matt ‘